01
Watch every upload event
Performer monitors every attachment binding attempt across payer portals, API endpoints, and EDI gateways. Nothing slips through silently.
for diagnostic-lab rcm teams
Stop losing reconsiderations to attachment failures.
When the payer portal silently drops a clinical doc upload, your appeal window keeps closing. We catch it, retry it, log it.
20 minutes. No pitch. Just the architecture.
drop rate
Attachment failures
week 1
bound automatically by Watcher → Retry → Escalate
week 12
the problem
When the payer portal silently drops a clinical doc upload, no one in billing knows until the claim ages past appeal. Your team is probably opening every reconsideration packet by hand just to confirm attachments bound — or worse, finding out at week 8 that the upload never made it through. Across a few hundred claims a month, the lost revenue is real, and almost entirely invisible until you go looking for it.
how it works
Three agents, one clean handoff.
02
Retry with payer-specific fallbacks
When a bind fails, we re-encode, resize, or split the document using payer-specific rules. Aetna, BCBS, UHC each have their own quirks — we've mapped them.
03
Escalate only the edge cases
Reporter routes wrong file types, expired auths, and missing modifiers to a human with full context. Everything else lands silently the first or second try.
- HIPAA-compliant
- Runs in your AWS / Azure / GCP
- Per-claim audit log
- Works with XIFIN + 6 other billing platforms
from the team
Hi, I'm Karl Mielnicki.
I lead attachment binding automation at Flobotics. Book 20 minutes — I'll walk through the architecture, not a sales deck.
Book 20 minutes with Karl →